Check Your Receipts
This isn’t the first time I’ve had an issue with discounts not being taken off at the register, however, it was the first time I was making a large purchase, promised a significant discount and then given such a run-a-round I swear the clerk was just as confused as I was.
I didn’t catch the mistake at first. I was in a hurry and I had seen someone I knew and began chatting instead of being mindful of the total I was quoted. When I left I had this uncomfortable nagging feeling. Something was wrong. The total was too high. I went home checked the numbers and searched for my discount. It wasn’t there. As I drove back to the store I thought of all the things I should have been doing instead and how if I had only paid closer attention I wouldn’t be in this predicament.
Surely the clerk had just made a mistake. I found him and asked if he would show me the discount listed on the receipt. He added the numbers and couldn’t. Asking me to wait he went for help. When he returned alone he began rambling making more promises of how my discount problem could be fixed. It made sense so I agreed. I still thought I was going to be credited my discount. At least that’s what he led me to believe. He then picked up the phone to call his manager. That’s when the manager he was supposedly talking to walked out of the back room and up to the register. Whoops! The clerk fessed up immediately. I said nothing. I was confused. What was the purpose of all this? All I wanted was the discount I was promised. Why did he offer it if he never intended on following through? Obviously it was to sell me more merchandise. Spend $$ amount and you’ll receive $$ of a discount. Haha! Not really.
I kept calm and smiled. This was certainly some situation I was in. It was obvious there was a reason they weren’t simply giving me money back. It most likely had to do with the sales commission. The higher my bill the more commission he would make. Giving me money back was not his priority. Eventually, they wore me down. I left with my old receipt and a new receipt and some items they told me they weren’t charging me for but they really were because it was in exchange for the promised discount. When I got home and compared the two receipts it appeared as if I was also given a store credit which the clerk never told me about or asked if I would rather have had cash. Also the items that were listed on both receipts (not all were) had different prices. What was $44.00 on one receipt was $37.00 on the other. The serial number was the same. Are you confused? I am.
When I finally added up all the numbers and store credits it appeared to be fine or very close to fine.
I learned that sometimes I simply can’t change a situation. They’re a business trying to make money and how they treat their customers will eventually return rewards or set them up for failure. Will I ever shop there again? No. They have lost my trust. Live and learn. He was a young salesman trying to earn a living. I understand that. However, if either of my children treated someone the way he treated me I would be very disappointed. Honesty and wanting to help customers rather than deceive them for a profit is a lesson managers should be teaching their employees. People are going to behave however they want and the only thing I can do is control my reaction to it, stand up for myself as best I can and then walk away and learn.
Wisdom Wednesday: Setting Goals
Alice: But I just wanted to ask you which way I wanted to go.
Cheshire Cat: Well that depends on where you want to get to.
Alice: Oh, it really doesn’t matter.
Cheshire Cat: Then it really doesn’t matter which way you go.
I’ve always believed in setting goals. Most every inspirational book I read encourages doing so, however, sometimes the goal I set is so broad there are no specific details on how I’m going to reach my destination. It’s like saying I’m going to Illinois and simply getting in my car and driving without a GPS. I’d probably get there eventually but with my sense of direction it could take a long, long, time! For example, I have a goal of going to the gym at least four times a week. I have no plan once I get to the gym. Some days I’ll run. Other days I’ll lift weights. Basically, I’m just happy I’m there and I do whatever exercise I feel like on that day. As a result, I’m not nearly as fit as I could be if I had a plan.
The same goes for my writing. I’ve begun work on the second MYSTIC without setting a deadline for when it will be finished. Big mistake. Already, I’m looking back to January when MYSTIC was published and frustrated with myself for not having more of book two completed. Had I set a goal in January I know I’d be further along by now. Not setting goals give the illusion of freedom. You are free to live each day and take what comes. It’s just that when you look back at the previous month of your life there’s a really good chance that what you wanted to accomplish on the first of the month is still on an endless to-do list in your thoughts by the end of the month.
Step One: Decide which direction you’re going to take.
Step Two: Create a specific plan of action for reaching your destination. Write it down and tape it to your wall or your desk. Keep it visible.
Step Three: Go!
Don’t forget to congratulate yourself along the way. If you have any goals you’d like to share I’d love to hear from you. Start a conversation here or on Facebook. If you want to set a reading goal let me help you get started…
When Kai asked me to take him and a friend to Busch Gardens I was reluctant at first. July is extremely hot in Florida and I hate rollercoasters. Then I remembered the animals. Last year when we went to Busch Gardens as a family I had exactly three minutes and twenty seconds to take pictures of the elephants before the rest of the family pulled me away. With Kai off riding coasters I could spend hours watching and taking pictures of all of Busch Gardens creatures.Perfect. And that’s what I did.
The year was 1988. I was graduating high school and everyone was doin’ Da Butt.
Twenty four years later it’s not about dancing, it’s about shrinking da butt. Spinning definitely helps.
And thanks to Dr. Oz I’ve learned more ways to keep my keister in shape. Here are some facts straight from his four step Butt Busting videos.
Today I learned that dress down day in middle school should really be called teacher beware day. Wow! The energy in every class was difficult to keep balanced. Amazing how the slightest change in a routine (uniforms) can make students react uniquely to their eniviroment.
But isn’t that necessary in every aspect of life? Changes in a routine adds color and newness to what can become a mundane exhistance. With change comes creativity. And oh, were those middle school students creative today!
With change comes reflection and learning. This evening we said good-bye to two of our foster kittens. Even though my goal has been to find them loving homes, there are two less kittens meowing at my feet and two less kittens chasing a ball across my living room floor.
As a parent there is a part of me that wants to protect my kids from feeling the sadness that change can bring. Protect them from the pain. At the same time I want my children to embrace the joy change can create when traveling or leaving behind weathered habits. Knowing that life is unfolding for them and they are beginning to experience the ups and downs of young adulthood is scary for me. I can’t protect them from what is to come. All I can do is let them know that everything changes and that’s why it’s best to live in the moment and enjoy.
When a little boy in our neighborhood knocked on our door and asked me if I wanted a kitten I told him to bring over all four. Why?
It’s been quite awhile since I’ve had a kitten in the house. I have to admit that when I open our garage door and all four of them come charging at me I get that – Oh isn’t life wonderful – look how adorable and innocent they are – feeling. New life brings a reminder of how wonderous this world is. Eric calls it “kitten therapy.”
Please consider giving one or two or all four of these kittens a loving home. A forever home. Here is a link to American Airlines Cargo if you live in another state and want a Florida kitty. Or twin Florida kitties!